Getting Started

What Is Getting Started?

Getting Started is the starting page prepared for first-time visitors to the TR7 Frequently Asked Questions site. It brings together in one place how the questions are split into sections and categories, what the levels describe, which parts a question page consists of and how the question being looked for is found.

The FAQ answers questions about TR7 products with a short answer and an explanation. Detailed descriptions of screens and fields are in the TR7 documentation; every question links to the documentation pages where the topic is covered.

5

Sections

Glossary · Load Balancer - ADC · WAF - WAAP · AGS - AAM · GTM (Global Traffic Manager)

3

Levels

Basic · Intermediate · Advanced; every question is marked with a level

ID

Question ID

Such as LB-07-001; shows the section, the category and the question order

Sections and Categories

Questions are split into five sections. The Glossary section explains network, protocol, security and product terms that appear on TR7's screens and in its logs; the other four sections belong to TR7 products. Bot/DDoS questions are in the WAF - WAAP section.

Glossary

Network fundamentals, HTTP, TLS, DNS, authentication, security and TR7 interface concepts.

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Load Balancer - ADC

vService, Backend Service, algorithms, health checks, SSL/TLS, routing and operations.

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WAF - WAAP

Signatures, learning, false positive management, Bot/DDoS protection and attack analysis.

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AGS - AAM

Gateway modes, authentication, MFA, session protection and Backend SSO.

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GTM (Global Traffic Manager)

DNS service, domains, records, distribution, data centers and health checks.

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Each section is split into categories; categories are listed in the same order on the section page and in the sidebar. The question ID follows this structure:

Part	Example	Meaning
Section	LB	Load Balancer - ADC (WAF, AGS, GTM; GEN for the Glossary)
Category	07	Category number within the section; in LB, 07 is the Health Check category
Question	001	Question number within the category

Question Levels

Every question is marked with a level; the level shows the prior knowledge the question assumes:

Level	Scope
Basic	Concepts, terms and first steps.
Intermediate	Day-to-day configuration and operations.
Advanced	Detailed scenarios, fine-tuning and troubleshooting.

The level appears in the badge above the title on the question page and as a colored dot in the list on the section page.

Structure of a Question Page

Question pages are written with the same skeleton; the explanation sections in the middle vary by question type:

Part	Content
Level and question ID	Shown above the title. Clicking the ID copies the link to the question to the clipboard.
Short answer	The answer to the question in a few sentences; the rest of the page expands on it.
Explanation	For concept questions, how it works, a comparison table, its counterpart in TR7 and common misconceptions. For problem and configuration questions, the cause, the solution methods, a method selection table, step-by-step configuration, verification and common mistakes.
How it is done in the documentation	Links to the documentation pages where the topic is covered.
Related questions	FAQ questions that approach the same topic from a different angle.

TR7 terms and field names in the text link to where they are described in the documentation.

Finding a Question

Way	How It Is Used
Site search	The Search field in the top bar or Ctrl + K; searches the questions in all sections.
Section page	Lists the section's questions by category; includes a text search over questions and question IDs and a level filter.
Sidebar	Shows section, category and question titles in three levels.
Sections menu	Gives direct access from the top bar to the pages of the five sections.

Where to Start?

Need	Starting Point
The meaning of a term	Glossary
Getting to know a product for the first time	The section's Fundamentals category; e.g. Load Balancer - ADC Fundamentals and Getting Started
Finding the cause of an error	The Troubleshooting category in the Load Balancer - ADC and WAF - WAAP sections; e.g. WAF - WAAP Troubleshooting
All fields of a screen	TR7 documentation

FAQ and Documentation

The FAQ and the documentation are linked to each other. An FAQ question gives the short answer and the essence of the topic, and points to the documentation page for details. Documentation pages also link to the FAQ questions related to the topic they cover.

If the answer being looked for cannot be found, the questions are sent to support@tr7.com.